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AI Calling
Revolutionize customer interactions through powerful AI Calling.
About
AI Calling
AI Calling for Smart Communication & Better Business Growth
VAC AI Calling revolutionizes customer engagement through intelligent automation and multilingual communication. Our AI-powered auto dialer eliminates manual dialing by automatically connecting agents with customers—reducing idle time, minimizing call drops, and maximizing daily outreach.
Transform Every Call into an Opportunity
With VAC AI Calling, businesses can go beyond traditional telephony and unlock the power of intelligent, automated communication. This next-generation calling solution combines AI-driven automation, analytics, and personalization to make every customer interaction meaningful and productive.
Key Features of AI Calling
The 24/7 Voice AI assistant greets customers with personalized messages, answers FAQs, and seamlessly transfers complex calls to live agents, improving first-call resolution and customer satisfaction.
With smart call routing, every call reaches the right department based on intent, keywords, or language preferences.
Plus, multi-language support with real-time translation and speech recognition empowers agents to connect globally without language barriers—enhancing campaign efficiency and elevating service quality.
Why Choose AI Calling ?
AI Calling Features
- AI Voice chat
- Call Summaries & Logs
- Integration with PBX & CRM
- Multi-Language Support
- Scalable
- Custom Knowledge Base
Smart Call Automation
AI Calling ensures your team delivers faster responses, higher engagement, and consistent service quality. Intelligent algorithms automatically dial leads in bulk, greet customers with personalized voice messages, and route calls to the right agent based on intent or language.
AI Support Hub
With 24/7 AI voice assistance, customers receive instant answers to routine queries, while complex issues are seamlessly transferred to human agents for personalized attention. The system’s real-time insights help managers monitor performance, optimize campaigns, and enhance conversion rates.
Data-Driven Growth
By integrating AI Calling into your communication strategy, you empower your business to reduce costs, increase efficiency, and build stronger customer relationships- turning every call into an opportunity for growth and success.
VAC AI Agent Setup Process
Integration with Client System
We integrate your existing Dialer, Customer Care, or PBX system with our VAC Cloud AI Server for intelligent call handling and automation.
Whitelisting & Port Forwarding
Whitelist our Cloud Server IPs and forward necessary SIP and API ports from your firewall/router to enable secure and seamless communication.
SIP Trunk Configuration
Configure a SIP trunk between your system and our cloud server to enable real-time voice communication and call routing to the AI Agent.
AI Model Training & Prompt Setup
Provide business-specific prompts, FAQs, and scripts to train the AI Agent for accurate, context-aware, and natural responses.
API Access for Data Sharing
Share your CRM or database APIs so the AI can fetch or update customer data dynamically, ensuring personalized and informed interactions.
Call Routing Configuration
Route the target DID number to our Cloud Server for AI call handling. If using a VAC Solution(VAC PBX / Dialer / CRM), our team will complete the setup for you.
Live Agent Transfer
Provide Agent Extension or DID numbers for escalation or human handover. The AI Agent will transfer calls seamlessly as per pre-defined logic.
APIs & Reports
We provide CRM integration APIs and analytics reports showing AI interactions, summaries, and escalation metrics for insight tracking.